We do not offer product development services, although we will make suggestions for best production methods during the bidding process. Our bidding process begins with clients providing a production ready sample. We create a bid which includes labor, cut, sew, thread, and shipping cartons. Additional labeling and packaging information is supplied by the client and is then included in the bidding process.
From our first conversation to production we determine capacity, creating and approving a bid, clients drop ship production patterns, materials, labels, etc. to us. Once all materials are in-house we can plan production and we do our best to accommodate delivery deadlines and always meet agreed upon delivery dates.
We follow the industry standard of 3% defect rate. We are very diligent about quality control and rarely have problems. Sending production samples for approval is essential to ensure that product is as client anticipates. Problems occur when production samples differ from production patterns. The client must sign off on production samples before production process begins.
If there is training involved in a specific craft skill for a product, client must provide either video or visit or facility to ensure that we are making items as client intended. We offer assistance in coming up with most efficient production process that might involve changing a pattern or design. This must be approved by client before starting production.