In 1996 Tracy built the facility the company is in now. The company's growth-it now has more than 40 employees and this year's catalog of products is just shy of 100 pages-is closely connected to Tracy's ability to respond quickly to customers' needs. "First, there aren't a lot of layers to get to the top. People like that," Tracy says. "And I'm willing to listen to customers and change gears quickly to meet their needs."
Observation and attention to quality factor in as well. Fred's Tents repairs tents as well as manufacturing them-both their own and those from other manufacturers. The... (more)