This month, we crowdsourced reviews of Makers Row factories from our brand community, and we received some heartwarming feedback. It’s great when the manufacturer-brand relationship turns into a partnership that sustains itself long-term. In the spirit of expressing thankfulness, we handpicked some of our favorite factory reviews to share today.
Innovaknits
“A company you can trust”
- Average Rating: 5 stars
- Response Rate: 88%
- What They Make: Activewear, dresses, socks, hats, gloves
- Location: Conover, NC
- Recent Review: “Innovaknits is our company’s manufacturer for our performance socks. They not only are very responsive, attentive, and knowledgeable, but they really care about doing the job right for your company. For our company, Apolla Performance Wear, we were a start-up that needed help and expertise to get our product right. They did just that. I appreciate their communication and that they work hard to go above and beyond in their customer service to make sure you are happy with your finished product. They are truly a company you can trust to manufacture for your brand.”
The D.N.A. Group
“Impressive team”
- Average Rating: 4.6 stars
- Response Rate: 94%
- What They Make: Activewear, intimates, blouses, coats, jackets
- Location: San Francisco, CA
- Recent Review: “I sent my very first project to The D.N.A. Group and received a quick response and welcome from Dan. I was super nervous because this was my first time working with a manufacturer, and I was initiating my project from Hawaii. Not only did The D.N.A. Group team put me at ease, they have impressed me at every turn. From sketch to reality, the process with Tam and Taylor has been smooth and effortless. We would conduct our meetings on Skype and review every detail. I also had the amazing opportunity to work with Alex and Taylor on making digital patterns for my designs! I couldn’t be more excited for my samples and what’s to come with my clothing line. The D.N.A. Group and I have developed a wonderful working relationship and I would absolutely recommend them to anyone!”
Danger Press
“High-quality work + great customer service”
- Average Rating: 5 stars
- What They Make: T-shirt and poster screen printing
- Location: Atlanta, GA
- Recent Review: “My company primarily sells animal-related art prints. I was glad to find Danger Press – a printing studio here in Atlanta known for its dedication to screen printing as an artistic craft. They did art prints for Coca-Cola that were exhibited in a recent major exhibit at the High Museum. That probably would have been enough of a recommendation for me to use them, but what really won me over was their remarkable customer service. Before I ever spent a penny with them, I was able to have extensive conversations with William about my needs and their capabilities, and he was happy to accommodate my learning curve, as this was my first time doing screen prints. His email response time is amazingly fast, and he also took time out of his busy schedule to show me around the shop when I visited in person. High-quality work + great customer service is a pretty unbeatable combo. I look forward to working with Danger Press for a long time to come.”
Broadway Designs
“Trustworthy, Knowledgeable, Skilled”
- Average Rating: 5 stars
- What They Make: Knit sweaters
- Location: West New York, NJ
- Recent Review: “Frank and Diane have produced several garments for my company over a period of about 4 years. Frank’s specialized knowledge of apparel production is unprecedented. His advice has spared me many an expensive mistake and he is very honest about what he can and cannot do. Diane, the in-house designer, is a great resource for design concepts, color, and all things aesthetic. They have been manufacturing apparel for over 25 years and many members of the sewing team have been sewing with them for over 10 years.”
InStyle USA
“Knowledgeable and Comforting”
- Average Rating: 5 stars
- What They Make: Tailored suits
- Location: NYC, New York
- Recent Review: “I am currently working with Pauline from Instyle in NYC. From meeting Pauline to discussing projects with her and her team I haven’t felt more comfortable with having her produce my samples, and soon, run my production. Her team is very nice and informative, you may not know the answer to everything and Pauline’s team will help you and explain what is needed. From every sample to production piece we saw at Instyle, everything was very professional with great craftsmanship. I am very happy to be working with her.”
Stitch Texas
“Excellent Service“
- Average Rating: 5 stars
- Response Rate: 99%
- What They Make: Baby apparel, jeans, contemporary
- Location: Austin, TX
- Recent Review: “I invented a new product for the pet industry, made several prototypes, but I wanted a cleaner look. I found Stitch Texas by accident while trying to find a manufacturer to keep my product made in the USA. After hearing horror stories of production overseas not arriving on time, and the inability to control quality, I knew that was not for my company. From beginning to end, the process was smooth. The Team is knowledgeable, gave me ideas to improve my design and had a finished sample in a short time. The quality of the work is outstanding. Check them out, you’ll be glad you did!”
Spoiled Rotten USA
“Flexible, reliable, and sincerely invested in my success”
- Average Rating: 5 stars
- What They Make: Women’s, men’s, and kid’s apparel, as well as non-apparel, medical garments
- Location: Bronx, NY
- Recent Review: “As I build my brand, it was a real challenge to find a production house that would not only deliver high quality garments but would also be sincerely invested in my success. Today, I can say that I have found a reliable and trusted partner in Eric and Spoiled Rotten. For us, making high quality, innovate garments are our priority. Eric and his team are very knowledgeable but even more importantly, they actually care. I particularly appreciate their willingness to discuss every detail of my production process, from pattern making to sample making to final production, helping me reduce costs and improve efficiencies. Eric has make himself available every day since we started working together, and with his guidance and expertise I have been able to grow my client base and deliver excellent products, always on time, and locally made. Reliable, efficient and, most importantly, high quality. Highly recommended!”
JLD Studios
“Absolutely Incredible Work!”
- Average Rating: 5 stars
- Response Rate: 96%
- What They Make: Activewear, Athleisure, and Casual-wear for men, women, children
- Location: Portland, OR
- Recent Review: “It’s not common for a company to write another company a review, but this was very much necessary. Our company has limitations to printing and some of the incredible services that JLD has to offer. Jen, Adrianna, and the rest of her staff are so unbelievably impressive and from a company to a company, exactly the types of people we love to work with. We needed a printer to do almost 200 yards of fabric, on activewear fabric, for one of our clients. My textile designer facilitated the print, JLD’s team reviewed the print and found great areas of opportunity to make it even more spectacular. Our client had a very tight turn around, they worked with me and my team, kept constant communication, quality controlled the fabric for us, and delivered on-time. Top notch company we have the pleasure of working with and being in touch with!”
CustomLabels4U
“Perfection!”
- Average Rating: 5 stars
- Response Rate: 100%
- What They Make: HD damask woven labels
- Location: Dunedin, FL
- Recent Review: “Beth and her team has done an amazing job on our custom woven labels. Their customer service and communication was never neglected since our order was first put in! From the start until the very end, everything in between was PERFECT, especially our product. We DEFINITELY recommend you to use CustomLabels4U! 100%!”
Clean Air Woodworks
“Highly Recommend”
- Average Rating: 5 stars
- Response Rate: 96%
- What They Make: Benches, tables, chairs, yurts
- Location: New Paltz, ny
- “We’ve worked with Matt on two custom projects and highly recommend him. He has a great selection of different wood and really cares about his final product. We’ll definitely be using him again.”
Access more top-rated factories: $35 Credit (ends 12/1)
Sign up for Maker’s Row to gain search access to the rest of our top-rated factories. We have a special offer in honor of Cyber Monday that ends today! Receive a $35 credit on monthly and annual brand plans when you plug in the following promo code at checkout: MRTOPRATED.
You might also like
- Learning to Trust Your Factory’s Advice
- 7 Questions to Ask Yourself Before Contacting a Factory
- What to Look for in a Factory Partner
